Privacy Policy

Section 1 – Information We Gather
When you make a purchase from Palo Picks, we collect the personal details necessary to complete your order, such as your name, shipping address, and email address. This information allows us to process payments and deliver your items accurately. In addition, certain data is collected automatically when you visit our website, including your IP address, browser type, and device details. This helps us analyze site performance and improve user experience. If you choose to subscribe to our communications, we may send occasional emails about updates, promotions, or new collections.

Section 2 – Consent and Control
Providing Consent
By submitting your personal information during checkout, account registration, or customer support interactions, you agree to its use for completing transactions and providing requested services. For any additional purposes such as marketing communications, we will request your explicit permission.

Managing Your Information
You have the right to request access, updates, or deletion of your personal information. To do so, please contact us at info@palo-picks.com. We will respond in accordance with applicable privacy laws and regulations.

Section 3 – Legal Compliance
We may release personal information if required to comply with legal obligations, enforce our Terms of Service, or respond to lawful governmental or judicial requests.

Section 4 – Platform and Payment Processing
Our online store is powered by Shopify, which provides the technical infrastructure that enables us to sell our products. Information stored through Shopify is protected by security measures designed to safeguard your data. Payments are handled securely through PayPal, where transaction information is encrypted and maintained only for as long as necessary to finalize your purchase.

Section 5 – Third-Party Services
To operate efficiently, we rely on trusted third-party providers such as payment processors and shipping companies. These providers may access limited personal information strictly for the purpose of delivering their services. Each third party operates under its own privacy policy, and we encourage you to review those policies for further details. If a provider is located in another country, your information may be subject to that jurisdiction’s laws.

Once you leave the Palo Picks website or are redirected to another platform, this Privacy Policy no longer governs how your data is handled. We recommend reviewing the privacy policies of any external websites you visit.

Section 6 – External Website Links
Our site may contain links to third-party websites. Palo Picks does not control and is not responsible for the content or privacy practices of those external sites.

Section 7 – Analytical Tools
We use analytics services, including Google Analytics, to understand visitor behavior and improve website functionality. These tools help us evaluate performance and enhance the overall shopping experience.

Section 8 – Safeguarding Your Data
We apply appropriate technical, administrative, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. Payment-related data is encrypted using recognized security standards. While no system is entirely immune to risk, we take reasonable steps to maintain data security.

Section 9 – Cookies and Tracking Technologies
Cookies and similar technologies are used to enhance browsing functionality, remember preferences, and collect analytical data. Some cookies may be placed by third-party services that support additional features. You may adjust your browser settings to manage or disable cookies, though doing so could limit certain website capabilities.

Section 10 – Policy Updates
This Privacy Policy may be revised periodically to reflect operational, legal, or regulatory changes. Updates take effect immediately upon posting to our website. In the event of a business transition such as a merger or acquisition, customer information may be transferred as part of the business assets to ensure continuity of service.

Get In Touch

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM EDT

Email: info@palo-picks.com
Phone Number: +19787185591

Store Name: Palo Picks

Company Name: PLN ECOM LTD

Company Number: 15952470

Company Address:
86-90 Paul Street
London EC2A 4NE
United Kingdom