FAQ

How can I contact you?

You can reach us via info@palo-picks.com, +19787185591, or through our contact form if you have any questions.

Can I cancel my order after it's been placed?

If you wish to cancel your order, contact us as soon as possible at info@palo-picks.com. Orders already processed or shipped cannot be canceled but may be returned after delivery.

What should I do if I receive a damaged or wrong item?

Please take photos of the item and email them to us at info@palo-picks.com. We will investigate and arrange for the correct item or a replacement.

Is the return shipping free?

No, customers are responsible for return shipping costs.

Get In Touch

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM EDT

Email: info@palo-picks.com
Phone Number: +19787185591

Store Name: Palo Picks

Company Name: PLN ECOM LTD

Company Number: 15952470

Company Address:
86-90 Paul Street
London EC2A 4NE
United Kingdom